Workshops with actors are available on the Enhanced and Premium package only. Log in with your account details and simply head over to the relevant workshop with actors. Like with the other services on the website, on the right hand of the screen you will see a calendar with our specialist’s available time. Simply select… Continue reading How do I book the workshops with actors?
Page Location: FAQs Page
What are bolt-on hours?
Bolt-on hours can be purchased with any paid package and are ideal for when you need a few extra hours! Head to ‘My Package’ in your account section where you have the option to upgrade your package to another tier or purchase bolt-on hours if you’re running low!
What payment methods are accepted?
Only card payments are accepted. We use Stripe to process the payment who support several of the major card brands. Once a purchase is made, an invoice receipt will be emailed over to you for your records.
How can I upgrade my subscription package?
If you wish to upgrade your plan then head to the ‘My Package’ section in your account. There will be two options – either to upgrade your package or to purchase bolt-on hours.
How do I change my subscription payment details?
All you need to do is go to the ‘Payments’ section in My Account where you will find a link to update your payment details via Stripe.
How long is my subscription?
Your subscription will last 12 months and will automatically renew. Please note that when you come to the end of your subscription, any hours remaining cannot be carried over into the next subscription year.
Do you offer e-learning as part of a package?
We don’t provide e-learning as we have not seen any impact from this type of learning method. Instead, we offer informative Bitesize Learning Videos and Toolkits which work well as part of a blended approach.
How do I cancel my subscription?
We hope this doesn’t happen! But if you’re looking to cancel, then head to ‘My Package’ in the account section and click the ‘Cancel auto-renew’ button. Please note the subscription will auto-renew if you haven’t selected this button.
I’m all signed up, how do I now book the services available?
Log in with your account details and simply head over to the particular workshop, webinar, consultancy or coaching page you’re looking at booking. On the right hand of the screen you will see a calendar with our specialist’s available time. Simply select a preferred date, time and trainer and get pressing that ‘book’ button! You… Continue reading I’m all signed up, how do I now book the services available?
How much do your diversity and inclusion subscription packages cost?
We offer a range of packages starting at £3,500 per year, all the way to £12,500 a year to suit different budgets, company sizes and needs. Please note this is excluding VAT. Have a look at the packages and prices available here.
£
2,500
£
6,500
£
12,500