Privacy Policy

BACKGROUND:

Subscribe to Inclusion is a subscription service provided by RightTrack Learning Ltd (“We/Us/Our”). We understand that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits and/or makes use of Subscribe to Inclusion (“Our Service”), accessed via subscribetoinclusion.com (“Our Site”). We will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of Our Site or subscription to Our Service. If you do not accept and agree with this Privacy Policy, you must immediately stop using Our Site and Service.

1. Definitions and Interpretation

In this Policy, the following terms shall have the following meanings:

  • “Account” – an account required to access and/or use our subscription service.

  • “Cookie” – a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site.

  • “Data Protection Regulation” – all legislation in force in the United Kingdom from time to time relating to data protection and privacy including, but not limited to, the Data Protection Act 2018, the UK GDPR, and any successor legislation.

  • “Personal Data” – any data that relates to an identifiable person who can be directly or indirectly identified from that data.

  • “We/Us/Our” – RightTrack Learning Ltd, provider of the Subscribe to Inclusion service.

 

2. Information About Us

2.1 Our Site is operated by RightTrack Learning Ltd, a limited company registered in England and Wales under number 02625253 whose registered office is at Lifford Hall, Tunnel Lane, Birmingham, B30 3JN.

2.2 Subscribe to Inclusion is a subscription service delivered by RightTrack Learning Ltd.

3. What Does This Policy Cover?

3.1 This Privacy Policy applies to your use of Our Site and your subscription to Our Service.

3.2 Our Site may contain links to other websites. Please note that we have no control over how your personal data is collected, stored, or used by other websites. We advise you to check the privacy policies of any such websites before providing any data to them.

4. Your Rights

As a data subject, you have the following rights under the Data Protection Regulation:

  • The right to be informed about our collection and use of personal data.

  • The right of access to the personal data we hold about you.

  • The right to rectification if any personal data we hold about you is inaccurate or incomplete.

  • The right to be forgotten – i.e. the right to ask us to delete any personal data we hold about you.

  • The right to restrict processing of your personal data.

  • The right to data portability.

  • The right to object to our use of your personal data.

  • Rights with respect to automated decision-making and profiling.

If you wish to exercise any of the above rights, please contact us using the details in Part 14.

5. What Personal Data Do We Collect?

When you subscribe to Subscribe to Inclusion or interact with Our Site, we may collect the following information:

  • First name and last name

  • Company name

  • Email address

  • Login/account details (if applicable)

  • Technical data such as IP address, device type, browser type/version, operating system

  • Usage data, including interactions with Our Site and Service (via cookies and analytics tools)

We do not directly collect or store payment card details. All payments are processed securely by our payment provider, Stripe. Please refer to Stripe’s privacy policy for details of how they handle your financial information.

6. How Do We Use Your Personal Data?

We use your personal data to:

  • Provide and manage your subscription to Subscribe to Inclusion

  • Manage your Account and Service access

  • Process payments (via Stripe)

  • Communicate with you about your subscription, account status, and training content

  • Send you email campaigns, newsletters, and updates via HubSpot (you can opt out at any time)

  • Monitor usage of Our Site and Service through analytics (Google Analytics, Google Ads)

  • Improve Our Site, Service, and customer experience

 

7. Data Retention

We will retain your personal data for as long as your account with us remains active. If your subscription is paused or disabled, we will continue to hold your information so that you can reactivate your account or request historic information.

If you wish for your personal data to be deleted, you may exercise your right to erasure (see Part 4).

8. How and Where Do We Store or Transfer Your Personal Data?

  • Data is stored securely within WordPress (for account management) and HubSpot (for CRM and communications).

  • Stripe processes and stores your payment details independently from us.

  • Google Analytics and Google Ads may process anonymised usage data outside the UK/EEA.

  • We take all reasonable steps to ensure your data is treated securely and in accordance with UK GDPR, including safeguards for international transfers where relevant.

 

9. Sharing Your Personal Data

We may share your data with:

  • HubSpot – for account management, email campaigns, and customer communications.

  • Stripe – for secure payment processing.

  • WordPress/website hosting providers – for account and website functionality.

  • Google Analytics/Google Ads – for analytics and marketing optimisation.

We do not sell your personal data to third parties. Data may also be shared if required by law or legal proceedings.

10. Cookies and Analytics

10.1 Our Site uses cookies and similar technologies to provide core functionality, improve your browsing experience, and help us understand how visitors use our services.

10.2 What are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work, to improve efficiency, and to provide information to the owners of the site.

10.3 Types of Cookies We Use:

  • Strictly Necessary Cookies – Required for the operation of Our Site. These include cookies that enable you to log into secure areas of the website or make use of subscription features. Without these cookies, the service cannot function properly.

  • Performance and Analytics Cookies – These allow us to recognise and count the number of visitors and see how visitors move around Our Site. We use Google Analytics to collect information in an anonymous form about how visitors use the site, which helps us improve the way Our Site works.

  • Functionality Cookies – These allow us to remember choices you make (such as your login details) and provide enhanced, more personalised features.

  • Advertising Cookies – We may use Google Ads cookies to deliver relevant advertising and measure the effectiveness of campaigns. These cookies track browsing habits across websites to deliver targeted ads.

  • CRM and Email Tracking Cookies – HubSpot cookies are used to manage customer accounts, track interactions with our emails, and improve communications with you.

10.4 Third-Party Cookies
Some cookies are set by third parties (such as Google and HubSpot) to provide services on our behalf. We do not control these cookies. You should check the third-party websites for more information about them:

10.5 Cookie Consent
When you first visit Our Site, you will be presented with a cookie banner asking you to consent to non-essential cookies (such as analytics, advertising, and HubSpot tracking). You may choose to accept or reject these cookies. Strictly necessary cookies cannot be turned off.

10.6 Managing and Disabling Cookies
You can adjust your browser settings to refuse all or some cookies, or to alert you when websites set or access cookies. Please note that blocking strictly necessary cookies may result in parts of Our Site not functioning correctly.

10.7 Retention of Cookie Data
Cookies may remain on your device for varying periods of time. “Session cookies” are deleted automatically when you close your browser. “Persistent cookies” remain on your device until they expire or are deleted manually.

11. Contacting Us

If you have any questions about this Privacy Policy, please contact us at:

Email: enquiries@righttracklearning.com

12. Changes to this Policy

We may update this Privacy Policy from time to time (for example, if the law changes or we add new services). Any changes will be posted on Our Site and will apply from the date of posting.